Google drops Paytm App but a few hours later it’s restored in its store

18th September 2020

18th September 2020

Google has decided to remove the Paytm from its play store. In a statement, it said this decision follows its policy of not endorsing any gambling app. It also published a blog on the policies of play gambling.

To highlight the issues related to the gambling apps in India, Google posted a blog on Friday with the title, “Understanding our Play gambling policies in India.”

However, within hours, Paytm was back on Google App store. In a terse tweet, Paytm said: “We’re back!”

The fintech major had recently launched the Paytm Cricket League on its consumer app which Google believed to be a violation of its policies on gambling.

Earlier Google, in a blog had said: “Google Play is designed to provide a safe and secure experience for our consumers while also giving developers the platform and tools they need to build sustainable businesses. Our global policies have always been designed with that goal in mind, considering the good of all our stakeholders.”

“We don’t allow online casinos or support any unregulated gambling apps that facilitate sports betting. This includes if an app leads consumers to an external website that allows them to participate in paid tournaments to win real money or cash prizes, it is a violation of our policies,” wrote Suzanne Frey, Vice President at Google of Product, Android Security, and Privacy while highlighting the matter of online casinos.

“We have these policies to protect users from potential harm. When an app violates these policies, we notify the developer of the violation and remove the app from Google Play until the developer brings the app into compliance. And in the case where there are repeated policy violations, we may take more serious action which may include terminating Google Play Developer accounts. Our policies are applied and enforced on all developers consistently,” said Frey.

“We recently launched the ‘Paytm Cricket League’ on our consumer app for users to engage in their passion of cricket and get cashback. The game allows users to get player stickers after each transaction, collect them and receive Paytm Cashback. Today afternoon, we received communication from Google that they are suspending our app because they believe this to be a violation of their Play Store policies on gambling. The Paytm Android app has thus been unlisted from Google’s Play Store and is temporarily unavailable to users for new downloads or updates," the company had stated earlier.

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